We ship orders within 48 to 72 hours. The delivery time of your order will be determined by the delivery method you select when placing your order. Please note that delivery times may be extended during promotional periods, public holidays or exceptional events.

Yes, stainless steel is water resistant. You can wear your jewelry in the shower or while swimming. However, it is recommended to dry it after exposure to salt or chlorinated water to maintain its shine.

Our jewelry is nickel free. They are made of grade 304 or 316L stainless steel, or ASTM F-136 titanium for some models. For piercings we also use surgical steel. In addition, we offer some models in 18 carat gold plated, with a thickness of 3 microns.

Our site is 100% secure. We rigorously protect your data using an HTTPS server equipped with an SSL certificate (recognizable by the green padlock to the left of the URL).

Unlike most sites that focus only on securing financial transactions and payments, at My Chic Touch we ensure complete protection of your data and login information. These are secure and safe from any hacking or malware.

Regarding payments, we use Paypal and Stripe, leaders in online transaction security. This way, you can make your purchases in complete peace of mind on our store, without any worries.

In the event that the product does not meet your expectations for any reason, you have 14 days from receipt to return it to us. Upon receipt of the item at our premises, we will refund you in full.

However, it is imperative that all returned products are in perfect condition, i.e. never worn, and that the return costs are at your expense. In addition, please provide us with proof of sending by email as confirmation of delivery.

Before making a return, we recommend that you carefully read our return and refund policy available on our website.